Residential Delivery
What we do
Some of our Local Distributors stock a range of the smaller tanks in-store, these are available for immediate collection by customers. Where the customer requires a style or colour of tank that is not in stock at the local distributor, this can be ordered in on request.
West Coast Poly offers an efficient delivery service direct from our factory premises to you. A Delivery Fee of $88 Inc GST applies to all Urban Tanks (320L – 3,700L) delivered direct to customers address/premises in the Perth Metro Area and Regional WA Areas within 800km of our Canning Vale Factory.
If you order your urban tank direct from your local distributor, it can be delivered direct to their Agency for you to collect, or you can make alternative arrangements for delivery.
All Urban Tanks come with Standard Fittings – if you require specific placement of fittings and/or additional fittings you must advise at the time of order so that your tank can be configured to your requirements in the factory. In most instances this can be accommodated without any additional charge dependant on fittings required.
OUR DELIVERY PROCESS
What you must do
Firstly; select a site for your tank which provides a smooth, level foundation without any stones or sharp objects. Paving, concrete and sand are all suitable. If selecting a sand base we advise intermittent checks be made for the effects of erosion. Double check the foundation area and ensure the tank will fit and is fully supported across its entire base (base support must remain flat at all times).
Secondly; ensure that the downpipe from your roof can be directed to the top inlet of the tank with sufficient slope so that the water runs freely and that the overflow can be connected to the drainage system if required.
Thirdly; ensure that the outlet is easily accessible for your application.
Finally: check that the tank can be delivered to the site easily at delivery time – ie. it will fit through the gate, under the garage roof, between trees of large plants etc.
If you need assistance, the names of installers that are familiar with West Coast Poly tanks can be supplied.

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