One of the big strengths of West Coast Poly is the delivery system, that allows tanks to be delivered reliably and efficiently to customers in the country and the metropolitan areas.
When your order is received and all details are complete, the order is entered into the computer and seamlessly integrate between production and delivery, enabling easy forward scheduling. Our logistics section schedule your purchase for production and allocate a truck and driver for the delivery. We will then contact you to confirm the delivery instructions are correct and that the day and time is suitable.
We deliver the tank to your selected site and with the exception of small tanks within the metro area and deliveries outside a 700km radius of Perth, delivery cost is included in the price of the tank.
We can do this because we own a fleet of specially designed truck and trailers which are operated by professional drivers who are trained in all aspects of delivery and installation of your tank. These vehicles operate under the Department of Transport permit system and the National Heavy Vehicle Accreditation Scheme so drivers must follow strict guidelines in; Load restraint, OH&S and Fatigue Management.
The bottom line is the person delivering your tank is a trained professional who is part of the company so he wants to see a happy customer, who has a quality tank, on site and fitted ready for service.
The photo below shows the style of vehicle used and how tanks are loaded ready for delivery:
These vehicles are all fitted with high range mobile phones and satellite monitoring equipment allowing them to be in contact with you if there are any unforeseen delays or holdups. If all else fails, call the office and the delivery section should be able to give you “up to the minute” information from our “Navman” tracking system.
“We can boast from experience and customer feedback that we are in the best in the business and lead the field for efficiency and reliability.”